Receiving Your Order

Lyn's Sugar Rush is a home-based dessert shop. We will provide our pickup address 24 hours before your scheduled event date.

To confirm and secure your event date, a non-refundable deposit of 50% of the total order cost is required within 48 hours of placing your order. If order is placed 14 days or less before the event, full payment is required at that time. Please note that the remaining balance must be paid no later than 3 days before the event.

Failure to make timely payments may result in cancellation. All orders are final, and requests for design changes may incur additional fees. Design changes are not permitted within 5 days of the event.

Lyn's Sugar Rush reserves the right to use artistic discretion to maintain the structural, visual, and creative integrity of any dessert.

Late Fees

At Lyn's Sugar Rush, we strive to ensure a smooth and timely experience for all our clients. To maintain our service standards, we have established the following late fee policy

**Late Payments**: If the remaining balance is not paid by the deadline of 5 days before the event, a late fee of 5% of the total order cost will be applied for each day the payment is overdue. If payment is not made by the day of the event, the order will be canceled and no refund will be issued.

**Late Pick-Ups**: Any pick-up that occurs later than the scheduled time will incur a late fee of $25 for the first 15 minutes, with an additional $10 charged for every 15-minute interval thereafter.

**Cancellation Charges**: Cancellations made 5 days or less before the event are not eligible for a refund, and a cancellation fee equal to 50% of the total order cost will apply.

We appreciate your understanding and cooperation regarding our late fee policy, which allows us to continue providing high-quality service. Please make sure that all payments and schedules are followed to avoid any additional charges. Thank you! 🍰❤️